It is important for the manager to reflect on the layoff
activities, to identify what worked, what could have been handled
differently or better, and to improve the process in the
eventuality of a future layoff. The following questionnaire should
be completed by the manager to assist him/her in conducting a
self-evaluation of the process.
How many employees that you managed were affected by earlier
downsizing?
What types of questions did the affected employees ask that you
found difficult to answer?
What questions were asked by the affected employees that you did
not have enough information to answer?
What suggestions do you have for improving how a layoff is
handled?
Do you feel you were adequately involved in the decision-making
process, or the actual selection of employees laid off?
Would you prefer to be involved, or not involved, in the
decision-making process or actual selection of affected
employees?
Do you feel that you had the necessary information/communication
prior to the actual layoff?
What types of questions were you asked by remaining employees,
and how did you respond?
What type of motivational techniques do you use (if any) to
generate loyalty and commitment to the company?
What suggestions would you offer to the company to assist
managers in refocusing energies?
What suggestions do you have for improving the infrastructure of
the company in handling layoffs?
What do you feel was the most beneficial in assisting throughout
the layoff process?
- From the company:
- From WORKFORCE CENTRAL FLORIDA:
What do you feel was the least helpful in assisting you with the
layoff process?
- From the company:
- From WORKFORCE CENTRAL FLORIDA:
Do you feel it is advisable to inform employees in advance of a
possible/pending layoff? Why or why not?
What length of notification time would you advise as
prudent?
- 1 to 5 days
- 6 to 20 days
- 11 to 30 days
- More than 30 days
What other information and/or training would have been
beneficial in this process?
- From the company:
- From WORKFORCE CENTRAL FLORIDA:
After the layoff, changes in morale and loyalty can occur.
What changes, if any, did you notice in your area?
- Fears of impending layoffs
- Guilt feelings of "why them and not me"
- Changes in company loyalty
- Problems in communication between line employees and line
managers
- Problems in communication between line managers and mid-level
managers
- Problems in communication between mid-level managers and upper
management
- Other
What suggestions do you have that would facilitate improved
communication after the layoff?