Lending Library

Access more than 165 training and human resource materials with the WORKFORCE CENTRAL FLORIDA Lending Library. Simply “check out” these materials at no cost to enhance your business and save on training costs.
 
Available in DVD, video, CD-ROM, cassette and workbook
(ca = cassette, cd = CD-Rom, v = video, wb = workbook)
 
Here are the Lending Library materials, listed by category. Please submit your request online at the bottom of this page.
 
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Dealing with Change in the Workplace: Who Moved My Cheese? (bk)This #1 best seller is a story created by Dr. Spencer Johnson that helped him deal with a difficult change in his life. You can discover how to deal with change, so that you can enjoy less stress and more success in your work and in your life. Currently unavailable
Dealing with Change in the Workplace: Who Moved My Cheese? Program Kit: Part 1 (bk, cd, dvd, wb)The book, a #1 best seller, is a story created by Dr. Spencer Johnson that helped him deal with a difficult change in his life. With this program, you can discover how to deal with change, so that you can enjoy less stress and more success in your work and in your life. (30 minutes) Currently unavailable
Diversity: Harassment and Diversity: Respecting Differences Manager Version (dvd, bk)Employees are just as responsible as managers for maintaining a harassment-free workplace. This program will focus on sensitivity and awareness and why respect for coworker differences is not only required by the law but is also the right thing to do. (16 minutes) Available
Diversity: Harrassment and Diversity: Respecting Differences Manager Version (dvd, bk)Harassment is not just about sex but can also be about race, religion, age, disabilities and other protected characteristics. Learn to clarify how to recognize and prevent harassment and what to do if harassment occurs to ensure protection of both the company and the employees. (20 minutes) Currently unavailable
Diversity: How to Deal with Cultural Diversity in the Workplace (dvd,cd, wb)In this program you will see the value of the differences in people and develop the skills necessary to put cultural diversity to work to benefit you and your organization. You’ll learn to communicate effectively with individuals from diverse cultures; mentor individuals from different backgrounds; be sensitive to older employees; and build foundations for teamwork. (30 minutes) Available
Diversity: It's Not Just About Sex Anymore: Harassment & Discrimination in the Workplace (v, dvd, wb)There is far more to workplace harassment and discrimination than just sex. To demonstrate, this program dramatizes employee behaviors that lead to formal charges and result in serious consequences for the individuals involved. It is an eye-opening experience for everyone in the organization to discover what is/is not acceptable in today’s workplace and what their responsibilities are concerning harassment. (17 minutes) Currently unavailable
Diversity: Preventing Sexual Harassment for Employees (dvd, cd)Title VII of the Civil Rights Act of 1964 applies to employers with 15 or more employees, federal, state and local governments, employment agencies and labor organizations. This program covers the definition of sexual harassment, potential victims and harassers, inappropriate workplace behaviors, prevention and what to do if it occurs. Includes a leader’s guide, safety manual and a PowerPoint presentation. (14 minutes) Currently unavailable
Diversity: Preventing Sexual Harassment for Managers (dvd, cd, bk)Title VII of the Civil Rights Act of 1964 applies to employers with 15 or more employees, federal, state and local governments, employment agencies and labor organizations. This program covers managers and their role, what is sexual harassment, types of sexual harassment, potential victims, effects, company policies and investigative procedures. Includes a leader’s guide, safety manual and a PowerPoint presentation. (18 minutes) Available
Diversity: Preventing Sexual Harassment in the Workplace for Manager (dvd, cd, bk)With this program you will learn how to establish a specific written policy that prohibits sexual harassment, how to confront the harasser if sexual harassment is taking place, the definition of sexual harassment and how to prevent sexual harassment from happening in your organization. (24 minutes) Currently unavailable
Diversity: Preventing Sexual Harrassment in the Workplace for Employee (dvd, cd, bk)With this program you will learn how to deal with specific written policy that prohibits sexual harassment, how to confront and report the harasser if sexual harassment is taking place, the definition of sexual harassment and how to prevent sexual harassment from happening in your organization. (24 minutes) Currently unavailable
Diversity: Sexua Harassment: A Commonsense Approach Employee Version (dvd, bk)Learn to train your employees and set a tone of respect throughout your workplace. View scenes that will help you and your employees to distinguish what is considered sexual harassment and what is not. (25 minutes) Currently unavailable
Diversity: Sexual Harassment: A Commonsense Approach Manager Version (dvd, bk)This program guides managers and supervisors on how to recognize and prevent sexual harassment. It also explains the responsibilities to respond promptly and appropriately to such matters to ensure that an understanding of the work environment that needs to be maintained within your organization. (32 minutes) Currently unavailable
Diversity: Sexual Harassment: Serious Business (dvd)This video will instruct your employees on the definition of unwanted sexual conduct and the problems caused by this type of behavior. (25 minutes) Available
Food Service: Food Service Safety Set (dvd)This DVD set includes three titles that will teach you and your employees how to be conscientious when working in the kitchen. The titles include "Avoiding Kitchen Burns," "Preventing Falls and Strains in the Kitchen," and "Safe Handling of Kitchen Tools and Machinery." (30 minutes) Available
Food Service: Food Service Sanitation Set (dvd)This DVD set includes three titles that can show you and your employees how to safely handle food. The titles include "Keeping Microbes in Check," "Personal Hygiene in Food Service," and "Preventing Foodborne Illness." (30 minutes) Available
Human Resources: BLR Family and Medical Leave Act Compliance Guide (bk)This book contains the info you need to navigate the complex maze of federal and state laws that can affect the administration and management of employee leave programs. You will find material on the federal Family and Medical Leave Act; state family and medical leave laws; the federal American with Disabilities Act (ADA); state workers’ compensation statutes; miscellaneous federal and state laws affecting leave; and, the Uniformed Services Employment and Reemployment Rights Act. Available
Human Resources: BLR SmartJobs….Job Descriptions (cd)This CD provides human resource professionals more than 500 carefully selected examples of written job descriptions. The job description examples include a complete job summary, essential functions (ADA ready), grades and salary table, job qualifications, and much more(March 2010 edition). Available
Human Resources: BLR SmartPolicies....Prewritten Personnel Policies (cd, bk)Select from more than 500 personnel policies and customize them in your word application program to fit your specific needs. The CD gives you real, up-to-date personnel policies from actual companies.(March 2010 edition). Available
Human Resources: HIPAA Privacy and Security Awareness (dvd, cd)The U.S. Department of Health and Human Services has promulgated the Health Insurance Portability and Accountability Act that mandates that people have opportunities for continued access to health insurance. This training program explains what the Health Insurance Portability and Accountability Act (HIPAA) is and what steps and measures can be used to protect the client's sensitive information. Includes a leader’s guide, safety manual and a PowerPoint presentation. (13 minutes) Currently unavailable
Human Resources: Hiring Success (dvd. bk)Learn techniques that will help you find the ideal candidate for every position you need to fill. You will also discover the legal as well as the practical aspects of hiring employees, how to find the hidden messages in a resume, what to ask and what not to ask of an initial phone interview, rules that will help you avoid illegal questions, hiring assessments to determine if the candidate is a good fit, procedures to follow for getting more useful information when checking references, how to conduct an interview, avoid discrimination and be fair to all candidates throughout the application process. (25 minutes) Available
Human Resources: Keeping Good People: Breakthrough Retention Strategies (ca)This program was created to initiate an internal dialogue within your organization on “how-to” ensure you retain your best employees. The program will help you: understand why your employee turnover is high and why it may be higher in the future; discover five principal reasons good people leave and what you can do about it; and learn the five practical, proven strategies for stabilizing your workforce and how to implement them. (23 minutes) Available
Human Resources: Keeping Good People: Strategies for Solving the Dilemma of the Decade (ca)In these cassette tapes Roger Herman, author of the business book, “Keeping Good People” shares valuable insights, powerful perspectives and practical techniques including environmental, relationship, support, growth, and compensation strategies. Available
Human Resources: Successful Termination (dvd)Terminating employees can be the hardest part of management, but with this program you can learn to set expectations for job performance, utilize job descriptions and performance management, institute progressive discipline for problem employees and dismiss employees fairly and legally. (39 minutes) Available
Human Resources: The Practical Guide to HIPAA Privacy and Security Compliance (bk)This book explains what HIPAA is about, what it requires, and what you can do to achieve and maintain compliance. Enables you to determine how HIPAA will impact you regardless of whether your business or organization is a HIPAA Covered Entity. It is a one-stop resource for real-world HIPAA privacy and security advice that you can immediately apply to your organization's unique situation. Available
Human Resources: The Progressive Discipline Handbook (bk, cd)Confronting employees about poor performance is an ordeal dreaded by managers and HR pros everywhere. The possibility of emotional outbursts - and the possibility of a lawsuit - leaves many would-be disciplinarians at a loss. Packed with practical and legal advice, the book offers smart, immediately useful strategies that will help you tackle tough disciplinary issues. You’ll learn how to: Recognize problems early, Decide when discipline is necessary, ensure fair and evenhanded treatment, engage employees in improving performance, React effectively to tears, anger or defensiveness, work within your company’s disciplinary system, collaborate with employees to come up with solutions, maintain records that will protect you and your company in case of a lawsuit and much more. Includes legal dos and don’ts, skill-building exercises, as well as templates, forms, worksheets and a discussion guide on CD-ROM. (485 pages) Available
Ice Breakers: The Muppets in.…Introduction (v)Let the MUPPET crew give your meetings a boost with their award-winning programs. How can you keep your introductions from dragging on? This parody is a great way to keep your audience attentive and eager. (2:30 minutes) Available
Ice Breakers: The Muppets in....How to End a Meeting (v)Let the MUPPET crew give your meetings a boost with their award-winning programs. The ultimate rousing send-off! When this MUPPET lady sings, your audience will head out the door howling with laughter ready to take on the world. (2:57 minutes) Available
Ice Breakers: The Muppets in.Leo and the Monster (v)Let the MUPPET crew give your meetings a boost with their award-winning programs. Leo’s “short” list of the secrets of success has turned into about 80 or 90 items. Maybe he just needs the right motivation to summarize his list – an enormous ogre breathing down his back! If your meeting needs a break, have no fear, the monster is here! (2:00 minutes) Currently unavailable
Ice Breakers: The Muppets in….The Safety Zone (v)Let the MUPPET crew give your meetings a boost with their award-winning programs. “You are traveling through another dimension. A dimension not only of timeclocks and deskspace but danger,” announces the very serious Rod Serling-type MUPPET. Watch Grump try to fend off killer coffee attacks, painful paper cuts and assorted injuries in the office. (3:09 minutes) Currently unavailable
Language: Behind the Wheel - French 1 (cd, bk)Learn French using a method that starts by teaching commonly used words while building sentences. It features an instructor and a native speaker who provide immediate translations. You’ll be speaking within minutes! A book is included that complements the CDs. (540 minutes) Available
Language: Behind the Wheel - French 2 (cd, bk)Learn French using a method that starts by teaching commonly used words while building sentences. Level 2 focuses on longer sentences, short stories, and language transformations. You will be taken to the level of functional fluency that will be understood by native speakers. A book is included that complements the CDs. (540 minutes) Available
Language: Behind the Wheel - Italian 1 (cd, bk)Learn Italian using a method that starts by teaching commonly used words while building sentences. It features an instructor and a native speaker who provide immediate translations. You’ll be speaking within minutes! A book is included that complements the CDs. (540 minutes) Available
Language: Behind the Wheel - Italian 2 (cd, bk)Learn Italian using a method that starts by teaching commonly used words while building sentences. Level 2 focuses on longer sentences, short stories, and language transformations. You will be taken to the level of functional fluency that will be understood by native speakers. A book is included that complements the CDs. (540 minutes) Available
Language: Behind the Wheel - Japanese 1 (cd, bk)Learn Japanese using a method that starts by teaching commonly used words while building sentences. It features an instructor and a native speaker who provide immediate translations. You’ll be speaking within minutes! A book is included that complements the CDs. (540 minutes) Available
Language: Behind the Wheel - Mandarin Chinese 1 (cd, bk)Learn Mandarin Chinese using a method that starts by teaching commonly used words while building sentences. It features an instructor and a native speaker who provide immediate translations. You’ll be speaking within minutes! A book is included that complements the CDs. (540 minutes) Available
Language: Behind the Wheel Spanish Level 1 (cd, bk)Learn Spanish using a teaching method that starts by teaching commonly used words while building sentences. It features an instructor and a native speaker who provide immediate translations. You’ll be speaking within minutes! A book is included that complements the CDs. (540 minutes) Currently unavailable
Language: Behind the Wheel Spanish Level 2 (cd, bk)Level 2 focuses on longer sentences, short stories, and language transformations. You will be taken to the level of functional fluency that will be understood by native speakers. A book is included that complements the CDs. (540 minutes) Currently unavailable
Language: Behind the Wheel Spanish Level 3 (cd, bk)Level 3 incorporates what was learned in Level 1 and 2 into an understanding of the Spanish language. You will focus on listening, comprehension, and conversation interaction. You will be on your way to fluency. A book is included that complements the CDs. (540 minutes) Available
Language: El Ingles De Hoy (dvd)This DVD assists Spanish speakers to learn conversational English. A reference book is included. (45 minutes) Available
Language: Learn Spanish Level 1, 2, 3 (dvd)If you would like to learn Spanish beginning with the basics, this for you. Each DVD teaches the language in a simple and efficient manner. Start with the basics and advance to complex sentences. (330 minutes) Available
Language: Learning American Sign Language: Levels I & II--Beginning & Intermediate (bk, dvd)This book and DVD are designed to help learners effectively interact with American Sign Language(ASL) users. The lessons in the book are structured around common life situations. (70 minutes) Available
Leadership: Be Prepared to Lead (dvd, bk, wb)This program will help you identify your own leadership style and adapt your style to changing circumstances. Also learn to develop essential leadership skills and avoid costly leadership errors. (27 minutes) Available
Leadership: Contagious Leadership: Learning The Art of Successful Leadership (bk)This book by Monica L. Wofford, a seminar leader and keynoter who creates leaders for large and small companies nationwide, covers 10 steps for turning managers into leaders. Available
Leadership: Empowering Employees (dvd,cd, bk)Discover how to empower employees to make decisions and take ownership of both successes and problems. You will learn what empowerment really means and how it can help your company grow, which employees you can empower and why and what motivates them, and six key factors needed to empower your employees and motivate them for success. (30 minutes) Currently unavailable
Leadership: Fish! A Remarkable Way to Boost Morale and Improve Results (bk)Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job everyday. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers. This engrossing parable applies ingeniously simple lessons learned from the actual Pike Place fishmongers and addresses today's most pressing work issues with an appealing message that applies to anyone in any sector in any organization. Includes DVD. Available
Leadership: Fish! Catch The Energy, Release The Potential (bk, dvd)Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job everyday. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers. This engrossing parable applies ingeniously simple lessons learned from the actual Pike Place fishmongers and addresses today's most pressing work issues with an appealing message that applies to anyone in any sector in any organization. (18 minutes) Currently unavailable
Leadership: How Full is Your Bucket? (bk)This book, a #1 New York Times and #1 BusinessWeek bestseller, shows how even the smallest communications affect your relationships, productivity, health, and longevity. It shows how increasing the positive moments will reduce how the negative ones will affect you. Available
Leadership: How Full is Your Bucket? (cd)The book, a #1 New York Times and #1 BusinessWeek bestseller, shows how even the smallest communications affect your relationships, productivity, health, and longevity. It shows how increasing the positive moments will reduce how the negative ones will affect you. (120 minutes) Available
Leadership: How to Hold Successful Meetings (dvd, cd, bk)With this training program you’ll discover 30 tips that will help you to hold successful meetings. You’ll learn how to develop a proper agenda, how to use brainstorming when creative ideas are needed, why starting on time and having a realistic schedule are critical, and how to reinvigorate a stalled meeting. (30 minutes) Currently unavailable
Leadership: How to Run a Successful Meeting—In Half the Time (dvd)This DVD provides the steps needed to keep your meetings short and helps you determine if each meeting is necessary or if there are other options. The program also offers guidance about proper meeting etiquette and dealing with emotions during meetings. (13 minutes) Available
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WORKFORCE CENTRAL FLORIDA is dedicated to making our Lending Library a valuable resource in the community. If you have any suggestions for additional material, please contact us at LendingLibrary@wcfla.com or (407) 531-1222.