Company training plans are often hit or miss. Many
managers set a date, pick a topic, train and then hope for the
best. But how is that training affecting the organization’s bottom
line? Is the training increasing productivity? Is it
improving employee retention? Does it help to establish a
competitive edge for the company? Are the organization’s
training dollars well spent?
One training approach does not fit all companies’ needs, but
there are several ways to receive maximum impact from your
training. WORKFORCE CENTRAL FLORIDA (WCF) offers these
solutions to stretch your training dollars:
Review the Company’s Needs. Training must support
company goals and objectives. Establish what goals your
company is trying to achieve and what must be accomplished to meet
them. Compare your employees’ skills to those necessary to
help you reach your goal.
Set Measurable Objectives for Training and Decide How to
Evaluate It. Set ways to measure your results after
training is completed. For example, in order to measure how much
money was generated by the trained employees, you must establish
the amount of profit you started with. Ask yourself questions
such as: Is your goal to improve profits, and if yes, by how much?
Do you wish to train to ensure safety? Will you measure this
by a decrease in job-related injuries?
Establish How Much to Invest in Training. Costs
you may incur include time spent by trainers, either absorbed
through in-house training or paid to an outside training vendor;
training materials; wages for time off of work; possible lost sales
opportunities or lower productivity while employee is being
trained; and, travel and lodging expenses. In order to
properly measure training’s return on investment, all money spent
must be accounted for.
Create the Training Program. Research courses
that meet your established objectives. Determine
whether you will train in-house or hire an outside vendor.
Decide Which Employees to Train. Choose employees
who you think are most likely to understand and implement the
practices. Also, it’s important to train managers as
well.
Facilitate Training. Make the training
practical. Do not try to cram tons of information into a
marathon training session. The goal is for your employees to
learn a new behavior, so they can begin to practice it
daily.
Apply Skills in the Workplace. After training, ask
your employees how they can apply their new skills in the workplace
and encourage them to switch from their old ways to the
new. Provide them with the tools they may need to apply the
skills, such as software templates, checklists or reminder
cards. Also, consider implementing a reward system for those
who use their new knowledge.
Evaluate the Training Program. After training is
completed, it’s important to measure the program’s
effectiveness. Follow up with employees to determine if they
were able to utilize the skills learned. Do managers encourage
employees to apply the new behavior? What feedback do
employees have about the training courses? Were employees
trained properly? Was the training given in the correct
environment? How do your training costs compare to your
profit? And, most important, determine if you met your
goals.
Before jumping into a training program, make sure you are not
wasting your training dollars. Determine what your goals are
and then decide how training can help you reach them. After
the training, don’t forget to evaluate the program, so you can
tweak it if necessary.
Stretch your training dollars with
WCF’s
Employed Worker Training Program, a flexible program designed to
provide financial assistance to employers that recognize the
importance of investing in their employees.
To learn more, visit www.WorkforceCentralFlorida.com/EWTAwards.