Training

Keys to Creating a Cross Training Program

Think of cross training, or training an employee on tasks outside of his or her job, as an essential element of your business. Follow these tips to help reduce turnover, increase productivity, and provide flexibility.

Stretch your Training Dollars

Company training plans are often hit or miss.  Many managers set a date, pick a topic, train and then hope for the best. One training approach does not fit all companies’ needs, but there are several ways to receive maximum impact from your training.

Team Building 101

Since teams typically can accomplish larger projects than individuals working on their own, knowing how to build an effective team is vital to achieving a company’s goals.  If you are a manager or an entrepreneur, team building skills are a must.

Improving Customer Service

The process of recruiting and hiring quality employees may seem daunting, but by avoiding some simple pitfalls, you can secure better hires and strengthen your organization in the process.

Writing and Designing Employee Newsletters

Whether your business is housed in one location or multiple sites, consistent and meaningful communication is crucial to your organization’s success, and a well-developed employee newsletter can provide the ideal vehicle to convey your company’s news.

Developing an Employee Handbook

Every company, no matter its size, should have an employee handbook that provides a summary of company practices and spells out employee rights and responsibilities. This is an important tool for a company and its employees because it provides a one-stop place for employees to reference, helps ensure employees are treated fairly, minimizes conflicts and sets up defenses in case the company is audited or an employee sues.

Solutions for Effective Orientations

You never get a second chance to make a first impression.  When you have new employees joining your company, properly orienting them is essential to shorten the learning curve and provide a smooth transition.

Workplace Readiness Skills

In order to be successful in today’s knowledge-based economy employees need a wide range of skills including basic academic skills and the ability to apply these skills in the workplace. The need to identify and cultivate these workplace readiness skills, particularly the critical functions, should be at the top of every company’s list.  Failure to do so places your organization at jeopardy for losing your competitive edge.